Zhou, Hong-Mei
2  results:
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1

Rethinking social CRM design 

, In: Handbook of strategic e-business management / Francisco J. Martínez López, ed.
a service-dominant logic perspective 
Chen, Hong-mei ; Vargo, Stephen L.. (2014)  - p. 767-784
Copies:  BB WiWi: 11a swl 050/535
 
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2

The paradox of a tourist centre 

, In: Tourism mobilities / ed. by Mimi Sheller ...
Hong Kong as a site of play and a place of fear 
Ngai-Ling Sum ; Mei-Chi So. (2004)  - p. 119-130
Copies:  TB BHV: tur 6/17; Zentrale:E02 a soz 885.3 mb/015
 
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