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Service excellence in tourism and hospitality / K. Thirumaran, Dirk Klimkeit, Chun Meng Tang, editors
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Creating excellent guest experiences
, In:servicescape and processes
Copies:
Zentrale:E02 a ver 928/846; TB Nautik 17/7.4.2 Ser 9 (2021)
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Tourism, Hospitality & Event Management; Service Excellence in Tourism and Hospitality ,
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