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Brusco, Natasha K.
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Service sweethearting 

, In: Journal of marketing / American Marketing Association
its antecedents and customer consequences 
Brady, Michael K. ; Voorhees, Clay M.. (2012)  2 - p. 81-98
Copies:  Zentrale: z bwl 419 jc/922; Zentrale:Magazin Zs fb 3922
 
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