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Journal of marketing / American Marketing Association
1
Do customers and employees enjoy service participation?
, In:synergistic effects of self- and other-efficacy
Exemplare:
Zentrale: z bwl 419 jc/922; Zentrale:Magazin Zs fb 3922
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Journal of marketing / American Marketing Association
2
Is customer participation in value creation a double-edged ..
, In:evidence from professional financial services across cultur...
Exemplare:
Zentrale: z bwl 419 jc/922; Zentrale:Magazin Zs fb 3922
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Journal of marketing research / American Marketing Association
3
Strengthening customer loyalty through intimacy and passion
, In:roles of customer-firm affection and customer-staff relatio...
Exemplare:
Zentrale: z bwl 419 jc/085; Zentrale:Magazin Zs fb 4085