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Komunda, Mabel Birungi
5  Ergebnisse:
Artikel (Online) X
Personensuche X
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1

Service Quality, Customer Loyalty and Customer Retention am..:

Harriet, Nayiga ; Arthur, Nuwagaba ; Komunda, Mabel Birungi.
Open Journal of Social Sciences.  12 (2024)  1 - p. 101-126 , 2024
Link: https://doi.org/10.4236/..
 
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2

Can Efficacious Service Recovery Enable Retention of Compla..:

Komunda, Mabel Birungi ; Osarenkhoe, Aihie
Journal of Service Science and Management.  16 (2023)  6 - p. 670-693 , 2023
Link: https://doi.org/10.4236/..
 
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3

A Conceptual Framework to Unmask the Relationship between M..:

Komunda, Mabel Birungi ; Osarenkhoe, Aihie ; Fjellström, Daniella..
Journal of Service Science and Management.  16 (2023)  6 - p. 694-710 , 2023
Link: https://doi.org/10.4236/..
 
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4

Technology-Based Service Encounter—A Study of the Use of E-..:

Osarenkhoe, Aihie ; Byarugaba, Jotham Mbiito ; Birungi, Mabel Komunda..
Journal of Service Science and Management.  7 (2014)  6 - p. 419-429 , 2014
Link: https://doi.org/10.4236/..
 
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5

Remedy or cure for service failure?: Effects of service rec..:

Komunda, Mabel ; Osarenkhoe, Aihie
Business Process Management Journal.  18 (2012)  1 - p. 82-103 , 2012
Link: https://doi.org/10.1108/..
 
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