Kumar, Vinay
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Improving customer experience using sentiment analysis in e..:

, In: Handbook of research on intelligent techniques and modeling applications in marketing analytics / Anil Kumar (BML Munjal University, India), Manoj Kumar Dash (ABV-Indian Institute of Information Technology and Management, India), Shrawan Kumar Trivedi (BML Munjal University, India), Tapan Kumar Panda (BML Munjal University, India)
Jain, Vinay Kumar ; Kumar, Shishir. (2017)  - p. 216-224
Exemplar:  BB WiWi: 11a bwl 402.2/373
 
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