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Auh, Seigyoung
77  Ergebnisse:
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1

Conflict-solving as a mediator between customer incivility ..:

Auh, Seigyoung ; Menguc, Bulent ; Thompson, Frauke Mattison.
The Service Industries Journal.  44 (2022)  5-6 - p. 342-377 , 2022
Link: https://doi.org/10.1080/..
 
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2

The missing link between analytics readiness and service fi..:

Auh, Seigyoung ; Menguc, Bulent ; Sainam, Preethika.
The Service Industries Journal.  42 (2021)  3-4 - p. 148-177 , 2021
Link: https://doi.org/10.1080/..
 
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3

Customer Participation Variation and Its Impact on Customer..:

Menguc, Bulent ; Auh, Seigyoung ; Wang, Fatima
Journal of Service Research.  23 (2020)  3 - p. 299-320 , 2020
Link: https://doi.org/10.1177/..
 
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4

When Does Customer Participation Matter? An Empirical Inves..:

Auh, Seigyoung ; Menguc, Bulent ; Katsikeas, Constantine S..
Journal of Marketing Research.  56 (2019)  6 - p. 1012-1033 , 2019
Link: https://www.jstor.org/st..
 
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5

When Does Customer Participation Matter? An Empirical Inves..:

Auh, Seigyoung ; Menguc, Bulent ; Katsikeas, Constantine S..
Journal of Marketing Research.  56 (2019)  6 - p. 1012-1033 , 2019
Link: https://doi.org/10.1177/..
 
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6

Frontline Employee Feedback-Seeking Behavior: How Is It For..:

Auh, Seigyoung ; Menguc, Bulent ; Imer, Pinar.
Journal of Service Research.  22 (2018)  1 - p. 44-59 , 2018
Link: https://doi.org/10.1177/..
 
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7

Unpacking the Relationship between Sales Control and Salesp..:

Katsikeas, Constantine S. ; Auh, Seigyoung ; Spyropoulou, Stavroula.
Journal of Marketing.  82 (2018)  3 - p. 45-69 , 2018
Link: https://doi.org/10.1509/..
 
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8

The benefits and implementation of performance transparency..:

Merlo, Omar ; Eisingerich, Andreas ; Auh, Seigyoung.
Business Horizons.  61 (2018)  1 - p. 73-84 , 2018
Link: https://doi.org/10.1016/..
 
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9

Unpacking the Relationship Between Sales Control and Salesp..:

Katsikeas, Constantine S. ; Auh, Seigyoung ; Spyropoulou, Stavroula.
Journal of Marketing.  82 (2018)  3 - p. 45-69 , 2018
Link: https://www.jstor.org/st..
 
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10

Unraveling the Customer Education Paradox: When, and How, S..:

Bell, Simon J. ; Auh, Seigyoung ; Eisingerich, Andreas B.
Journal of Service Research.  20 (2017)  3 - p. 306-321 , 2017
Link: https://doi.org/10.1177/..
 
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11

The role of climate: implications for service employee enga..:

Menguc, Bulent ; Auh, Seigyoung ; Yeniaras, Volkan.
Journal of the Academy of Marketing Science.  45 (2017)  3 - p. 428-451 , 2017
Link: https://doi.org/10.1007/..
 
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12

A Search for Missing Links: Specifying the Relationship Bet..:

Auh, Seigyoung ; Bowen, David E. ; Aysuna, Ceyda.
Journal of Service Research.  19 (2016)  3 - p. 260-275 , 2016
Link: https://doi.org/10.1177/..
 
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13

When Does (Mis)Fit in Customer Orientation Matter for Front..:

Menguc, Bulent ; Auh, Seigyoung ; Katsikeas, Constantine S..
Journal of Marketing.  80 (2016)  1 - p. 65-83 , 2016
Link: https://doi.org/10.1509/..
 
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14

When Does (Mis) Fit in Customer Orientation Matter for Fron..:

Menguc, Bulent ; Auh, Seigyoung ; Katsikeas, Constantine S..
Journal of Marketing.  80 (2016)  1 - p. 65-83 , 2016
Link: http://www.jstor.org/sta..
 
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15

Service employee burnout and engagement: the moderating rol..:

Auh, Seigyoung ; Menguc, Bulent ; Spyropoulou, Stavroula.
Journal of the Academy of Marketing Science.  44 (2015)  6 - p. 726-745 , 2015
Link: https://doi.org/10.1007/..
 
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