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Chow‐Chua, Clare
6  Ergebnisse:
Personensuche X
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1

Does ISO 9000 certification improve business performance?:

Chow‐Chua, Clare ; Goh, Mark ; Boon Wan, Tan
International Journal of Quality & Reliability Management.  20 (2003)  8 - p. 936-953 , 2003
Link: https://doi.org/10.1108/..
 
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2

Managing service quality by combining voice of the service ..:

Chow‐Chua, Clare ; Komaran, Raj
Managing Service Quality: An International Journal.  12 (2002)  2 - p. 77-86 , 2002
Link: https://doi.org/10.1108/..
 
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3

Framework for evaluating performance and quality improvemen..:

Chow‐Chua, Clare ; Goh, Mark
Managing Service Quality: An International Journal.  12 (2002)  1 - p. 54-66 , 2002
Link: https://doi.org/10.1108/..
 
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4

Quality improvement in the healthcare industry: some eviden..:

Chow‐Chua, Clare ; Goh, Mark
International Journal of Health Care Quality Assurance.  13 (2000)  5 - p. 223-229 , 2000
Link: https://doi.org/10.1108/..
 
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5

A demand audit of the insurance market in Singapore:

Chow‐Chua, Clare ; Lim, Geraldine
Managerial Auditing Journal.  15 (2000)  7 - p. 372-382 , 2000
Link: https://doi.org/10.1108/..
 
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6

A quality roadmap of a restructured hospital:

Chow‐Chua, Clare F.P. ; Goh, Mark
Managerial Auditing Journal.  15 (2000)  1/2 - p. 29-41 , 2000
Link: https://doi.org/10.1108/..
 
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