Huppertz, Anna V ; Hülsheger, Ute R ; De Calheiros Velozo, Joana. Huppertz , A V , Hülsheger , U R , De Calheiros Velozo , J & Schreurs , B H 2020 , ' Why do emotional labor strategies differentially predict exhaustion? Comparing psychological effort, authenticity, and relational mechanisms ' , Journal of Occupational Health Psychology , vol. 25 , no. 3 , pp. 214-226 . https://doi.org/10.1037/ocp0000179.
,
2020