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De Keyser, Arne
46  Ergebnisse:
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1

Beyond the snafu: Research directions in customer experienc..:

De Keyser, Arne ; Van Vaerenbergh, Yves
AMS Review.  14 (2024)  1-2 - p. 144-157 , 2024
Link: https://doi.org/10.1007/..
 
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2

Pushing Forward the Transition to a Circular Economy by Ado..:

Verleye, Katrien ; De Keyser, Arne ; Raassens, Néomie...
Journal of Service Research.  , 2023
Link: https://doi.org/10.1177/..
 
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3

Is It as Bad as It Looks? Judgments of Quantitative Scores ..:

Lembregts, Christophe ; Schepers, Jeroen ; Keyser, Arne De
Journal of Marketing Research.  , 2023
Link: https://doi.org/10.1177/..
 
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4

Service Failure and Complaints Management: An Overview:

, In: The Palgrave Handbook of Service Management,
Orsingher, Chiara ; De Keyser, Arne ; Varga, Dorottya. - p. 823-846 , 2022
Link: https://doi.org/10.1007/..
 
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5

Opportunities and challenges of using biometrics for busine..:

De Keyser, Arne ; Bart, Yakov ; Gu, Xian...
Journal of Business Research.  136 (2021)  - p. 52-62 , 2021
Link: https://doi.org/10.1016/..
 
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6

Real-Time Energy-Efficient Actuation of Induction Motor Dri..:

De Keyser, Arne ; Vansompel, Hendrik ; Crevecoeur, Guillaume
IEEE Transactions on Industrial Electronics.  68 (2021)  12 - p. 11837-11846 , 2021
Link: https://doi.org/10.1109/..
 
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7

Justice (is not the same) for all: The role of relationship..:

Arsenovic, Jasenko ; De Keyser, Arne ; Edvardsson, Bo..
Journal of Business Research.  134 (2021)  - p. 342-351 , 2021
Link: https://doi.org/10.1016/..
 
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8

Intellectual property extensions in entertainment services:..:

Buoye, Alexander ; De Keyser, Arne ; Gong, Zeyang.
Journal of Services Marketing.  34 (2020)  2 - p. 239-251 , 2020
Link: https://doi.org/10.1108/..
 
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9

Frontline encounters of the AI kind: An evolved service enc..:

Robinson, Stacey ; Orsingher, Chiara ; Alkire, Linda...
Journal of Business Research.  116 (2020)  - p. 366-376 , 2020
Link: https://doi.org/10.1016/..
 
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10

Moving the Customer Experience Field Forward: Introducing t..:

De Keyser, Arne ; Verleye, Katrien ; Lemon, Katherine N...
Journal of Service Research.  23 (2020)  4 - p. 433-455 , 2020
Link: https://doi.org/10.1177/..
 
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11

Neuroscience in service research: an overview and discussio..:

Verhulst, Nanouk ; De Keyser, Arne ; Gustafsson, Anders..
Journal of Service Management.  30 (2019)  5 - p. 621-649 , 2019
Link: https://doi.org/10.1108/..
 
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12

Integrated Offline Reinforcement Learning for Optimal Power..:

, In: 2019 IEEE/ASME International Conference on Advanced Intelligent Mechatronics (AIM),
De Keyser, Arne ; Crevecoeur, Guillaume - p. 1305-1310 , 2019
Link: https://doi.org/10.1109/..
 
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13

Frontline Service Technology infusion: conceptual archetype..:

De Keyser, Arne ; Köcher, Sarah ; Alkire (née Nasr), Linda..
Journal of Service Management.  30 (2019)  1 - p. 156-183 , 2019
Link: https://doi.org/10.1108/..
 
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14

The Service Recovery Journey: Conceptualization, Integratio..:

Van Vaerenbergh, Yves ; Varga, Dorottya ; De Keyser, Arne.
Journal of Service Research.  22 (2018)  2 - p. 103-119 , 2018
Link: https://doi.org/10.1177/..
 
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15

Computationally efficient modeling for assessing the energy..:

Vandeputte, Matthias ; De Keyser, Arne ; Crevecoeur, Guillaume
International Journal of Numerical Modelling: Electronic Networks, Devices and Fields.  32 (2017)  4 - p. , 2017
Link: https://doi.org/10.1002/..
 
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