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Fotheringham, Darima
5  Ergebnisse:
Personensuche X
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1

A Longitudinal Examination of the Relationship Between Nati..:

Wiles, Michael A. ; Janani, Saeed ; Fotheringham, Darima.
Marketing Science.  43 (2024)  3 - p. 542-563 , 2024
Link: https://doi.org/10.1287/..
 
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2

The effect of implementing chatbot customer service on stoc..:

Fotheringham, Darima ; Wiles, Michael A.
Journal of the Academy of Marketing Science.  51 (2022)  4 - p. 802-822 , 2022
Link: https://doi.org/10.1007/..
 
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3

Service Research Priorities: Managing and Delivering Servic..:

Ostrom, Amy L. ; Field, Joy M. ; Fotheringham, Darima...
Journal of Service Research.  24 (2021)  3 - p. 329-353 , 2021
Link: https://doi.org/10.1177/..
 
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4

Service Research Priorities: Designing Sustainable Service ..:

Field, Joy M. ; Fotheringham, Darima ; Subramony, Mahesh...
Journal of Service Research.  24 (2021)  4 - p. 462-479 , 2021
Link: https://doi.org/10.1177/..
 
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5

Customer Acceptance of AI in Service Encounters: Understand..:

, In: Handbook of Service Science, Volume II; Service Science: Research and Innovations in the Service Economy,
Ostrom, Amy L. ; Fotheringham, Darima ; Bitner, Mary Jo - p. 77-103 , 2018
Link: https://doi.org/10.1007/..
 
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