E-LIB Suche - Ergebnisse für: Henrique, Jorge Luiz

1

The influence of personal values and demographic variables ..:

Henrique, Jorge Luiz ; Matos, Celso Augusto de
International Journal of Bank Marketing. 33 (2015) 4 - p. 571-587 , 2015

2

Management of perceptions of information technology service..:

Roses, Luís Kalb ; Hoppen, Norberto ; Henrique, Jorge Luiz
Journal of Business Research. 62 (2009) 9 - p. 876-882 , 2009

Link: https://doi.org/10.1016/..

3

Service Recovery Paradox: A Meta-Analysis:

de Matos, Celso Augusto ; Henrique, Jorge Luiz ; Alberto Vargas Rossi, Carlos
Journal of Service Research. 10 (2007) 1 - p. 60-77 , 2007

Link: https://doi.org/10.1177/..

4

Customer reactions to service failure and recovery in the b..:

Augusto de Matos, Celso ; Luiz Henrique, Jorge ; de Rosa, Fernando
Journal of Services Marketing. 27 (2013) 7 - p. 526-538 , 2013

Link: https://doi.org/10.1108/..

5

The different roles of switching costs on the satisfaction‐..:

Augusto de Matos, Celso ; Luiz Henrique, Jorge ; de Rosa, Fernando
International Journal of Bank Marketing. 27 (2009) 7 - p. 506-523 , 2009

Link: https://doi.org/10.1108/..

6

Dos valores pessoais às fases da lealdade:

Henrique, Jorge Luiz , 2009

Link: http://hdl.handle.net/10..

7

Dos valores pessoais às fases da lealdade:

Henrique, Jorge Luiz , 2009

Link: http://hdl.handle.net/10..

8

Service quality in banks: insights from the brazilian exper..:

Bellini, Carlo Gabriel Porto ; Lunardi, Guilherme Lerch ; Henrique, Jorge Luiz
BELLINI, Carlo Gabriel Porto; LUNARDI, Guilherme Lerch; HENRIQUE, Jorge Luiz. Service quality in banks: insights from the brazilian experience. Journal of Internet Banking and Commerce, v. 10, n. 3, p. 1-6, 2005. Disponível em: . Acesso em: 03 set. 2015.. , 2005

Link: http://repositorio.furg...

9

Aplicação da "soft systems methodology" na avaliação de um ..:

Lunardi, Guilherme Lerch ; Henrique, Jorge Luiz
LUNARDI, Guilherme Lerch; HENRIQUE, Jorge Luiz. Aplicação da "soft systems methodology" na avaliação de um programa de pós-graduação em administração: perspectiva do corpo discente. REAd - Revista Eletrônica de Administração, v. 8, n. 4, p. 1-22, 2002. Disponível em: . Acesso em: 01 set. 2015.. , 2002

Link: http://repositorio.furg...

10

Satisfação do usuário com as tecnologias da informação nos ..:

Henrique, Jorge Luiz , 2001

Link: http://hdl.handle.net/10..

11

Satisfação do usuário com as tecnologias da informação nos ..:

Henrique, Jorge Luiz , 2001

Link: http://hdl.handle.net/10..

12

Satisfação do usuário com as tecnologias da informação nos ..:

Henrique, Jorge Luiz , 2001

Link: http://hdl.handle.net/10..

13

Influence of Fluid Film Bearings with Different Axial Groov..:

Machado, Luiz Henrique Jorge ; Sandoval, Oscar Ricardo ; Pereira, José Victor Matos Carvalho...
Lubricants. 10 (2022) 5 - p. 92 , 2022

Link: https://doi.org/10.3390/..

14

Acoustic and vibration analysis of a turbocharger centrifug..:

Sandoval, Oscar R. ; Machado, Luiz Henrique Jorge ; Hanriot, Vítor Mourão..
Engineering Failure Analysis. 139 (2022) - p. 106447 , 2022

Link: https://doi.org/10.1016/..

15

Experimental thermodynamic analysis of automotive turbochar..:

Machado, Luiz Henrique Jorge ; Sandoval, Oscar R. ; Pereira, José Victor Matos Carvalho...
Journal of the Brazilian Society of Mechanical Sciences and Engineering. 44 (2022) 7 - p. , 2022

Link: https://doi.org/10.1007/..