Hess Jr., Ronald L.
570  Ergebnisse:
Personensuche X
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Omnichannel-based promotions' effects on purchase behavior ..:

Blom, Angelica ; Lange, Fredrik ; Hess Jr, Ronald L.
Journal of Retailing and Consumer Services.  39 (2017)  - p. 286-295 , 2017
 
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2

Can I Help You? Employee Prosocial Rule Breaking as a Respo..:

, In: Research in Occupational Stress and Well-being; Mistreatment in Organizations,
 
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4

Off-price versus price-off: Use of discriminant analysis to..:

L. Hess Jr, Ronald ; Ring, Lawrence
International Journal of Retail & Distribution Management.  42 (2014)  10 - p. 902-928 , 2014
 
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5

The impact of firm reputation and failure severity on custo..:

Hess Jr, Ronald L.
Journal of Services Marketing.  22 (2008)  5 - p. 385-398 , 2008
 
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Service Failure and Recovery: The Impact of Relationship Fa..:

Hess Jr., Ronald L. ; Ganesan, Shankar ; Klein, Noreen M.
Journal of the Academy of Marketing Science.  31 (2003)  2 - p. 127-145 , 2003
 
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Contributors to the Handbook:

, In: Handbook of Pesticide Toxicology,
Acre, Gail ; Adgate, John L. ; Ames, Bruce N.... - p. xix-xxiii , 2001
 
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