E-LIB Suche - Ergebnisse für: Ilk, Noyan

1

Blockchain as a trust machine: From disillusionment to enli..:

Fan, Shaokun ; Ilk, Noyan ; Kumar, Akhil..
Decision Support Systems. 182 (2024) - p. 114251 , 2024

Link: https://doi.org/10.1016/..

2

From Grand Challenges to Great Solutions: Digital Transform..

Lecture Notes in Business Information Processing, 443

Fan, Shaokun ; Ilk, Noyan ; Shan, Zhe. - 1st ed. 2022 . , 2022

Link: https://doi.org/10.1007/..

3

Need for speed, but how much does it cost? Unpacking the fe..:

Shang, Guangzhi ; Ilk, Noyan ; Fan, Shaokun
Journal of Operations Management. 69 (2022) 1 - p. 102-126 , 2022

Link: https://doi.org/10.1002/..

4

The Impact of Waiting on Customer-Instigated Service Time: ..:

Ilk, Noyan ; Shang, Guangzhi
Journal of Operations Management, Forthcoming. , 2022

Link: https://ssrn.com/abstrac..

5

The impact of waiting on customer‐instigated service time: ..:

Ilk, Noyan ; Shang, Guangzhi
Journal of Operations Management. 68 (2022) 5 - p. 487-514 , 2022

Link: https://doi.org/10.1002/..

6

Multi-disease prediction using LSTM recurrent neural networ..:

Men, Lu ; Ilk, Noyan ; Tang, Xinlin.
Expert Systems with Applications. 177 (2021) - p. 114905 , 2021

Link: https://doi.org/10.1016/..

7

A text analytics framework for automated communication patt..:

Fan, Shaokun ; Ilk, Noyan
Information & Management. 57 (2020) 4 - p. 103219 , 2020

Link: https://doi.org/10.1016/..

8

Combining Textual Cues with Social Clues: Utilizing Social ..:

Ilk, Noyan ; Fan, Shaokun
Decision Sciences. 53 (2020) 2 - p. 320-347 , 2020

Link: https://doi.org/10.1111/..

9

Improving customer routing in contact centers: An automated..:

Ilk, Noyan ; Shang, Guangzhi ; Goes, Paulo
Journal of Operations Management. 66 (2020) 5 - p. 553-577 , 2020

Link: https://doi.org/10.1002/..

10

When More Is Less: Field Evidence on Unintended Consequence..:

Goes, Paulo B. ; Ilk, Noyan ; Lin, Mingfeng.
Management Science. 64 (2018) 7 - p. 3033-3054 , 2018

Link: https://www.jstor.org/st..

11

Workforce management in omnichannel service centers with he..:

Ilk, Noyan ; Brusco, Michael ; Goes, Paulo
Decision Support Systems. 105 (2018) - p. 13-23 , 2018

Link: https://doi.org/10.1016/..

12

Live-chat agent assignments to heterogeneous e-customers un..:

Goes, Paulo ; Ilk, Noyan ; Yue, Wei T..
ACM Transactions on Management Information Systems (TMIS). 2 (2012) 4 - p. 1-15 , 2012

Link: https://dl.acm.org/doi/1..

13

Live-chat agent assignments to heterogeneous e-customers un..:

Goes, Paulo ; Ilk, Noyan ; Yue, Wei T..
ACM Transactions on Management Information Systems. 2 (2011) 4 - p. 1-15 , 2011

Link: https://doi.org/10.1145/..

14

Semantic enrichment process: An approach to software compon..:

Ilk, Noyan ; Zhao, J. Leon ; Goes, Paulo.
Information Systems Frontiers. 13 (2010) 3 - p. 359-370 , 2010

Link: https://doi.org/10.1007/..