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Business Information Systems Workshops; Lecture Notes in Business Information Processing ,
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Social CRM as a Business Strategy: Developing the Dynamic C..:
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2023 IEEE International Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT) ,
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Market Overview in Social CRM: An Analysis of Job Advertise..:
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2022 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT) ,
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