Ketron, Seth
52  Ergebnisse:
Personensuche X
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11

Sound-symbolic signaling of online retailer sizes: The mode..:

Ketron, Seth ; Spears, Nancy
Journal of Retailing and Consumer Services.  58 (2021)  - p. 102245 , 2021
 
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13

Using Virtual Reality to Enhance Brand Experiences: An Abst..:

, In: Enlightened Marketing in Challenging Times; Developments in Marketing Science: Proceedings of the Academy of Marketing Science,
Cowan, Kirsten ; Ketron, Seth ; Kostyk, Alena - p. 531-532 , 2020
 
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14

Blame and service recovery strategies in lateral exchange m..:

Ketron, Seth ; Mai, Shirley
Journal of Strategic Marketing.  30 (2020)  1 - p. 3-21 , 2020
 
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15

How anthropomorphic cues affect reactions to service delays:

Ketron, Seth ; Naletelich, Kelly
Journal of Services Marketing.  34 (2020)  4 - p. 473-482 , 2020
 
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