E-LIB Suche - Ergebnisse für: Komunda, Mabel Birungi

1

Service Quality, Customer Loyalty and Customer Retention am..:

Harriet, Nayiga ; Arthur, Nuwagaba ; Komunda, Mabel Birungi.
Open Journal of Social Sciences. 12 (2024) 1 - p. 101-126 , 2024

Link: https://doi.org/10.4236/..

2

A Conceptual Framework to Unmask the Relationship between M..:

Komunda, Mabel Birungi ; Osarenkhoe, Aihie ; Fjellström, Daniella..
Journal of Service Science and Management. 16 (2023) 6 - p. 694-710 , 2023

Link: https://doi.org/10.4236/..

3

Can Efficacious Service Recovery Enable Retention of Compla..:

Komunda, Mabel Birungi ; Osarenkhoe, Aihie
Journal of Service Science and Management. 16 (2023) 6 - p. 670-693 , 2023

Link: https://doi.org/10.4236/..

4

Technology-Based Service Encounter—A Study of the Use of E-..:

Osarenkhoe, Aihie ; Byarugaba, Jotham Mbiito ; Birungi, Mabel Komunda..
Journal of Service Science and Management. 7 (2014) 6 - p. 419-429 , 2014

Link: https://doi.org/10.4236/..

5

Can Efficacious Service Recovery Enable Retention of Compla..:

Komunda, Mabel Birungi ; Osarenkhoe, Aihie
Journal of Service Science and Management, 1940-9893, 2023, 16:06, s. 670-693. , 2023

Link: http://urn.kb.se/resolve..

6

A Conceptual Framework to Unmask the Relationship between M..:

Komunda, Mabel Birungi ; Osarenkhoe, Aihie ; Fjellström, Daniella..
Journal of Service Science and Management, 1940-9893, 2023, 16:06, s. 694-710. , 2023

Link: http://urn.kb.se/resolve..

7

Service Quality : A Mediator of Customer Complaint Behaviou..:

Osarenkhoe, Aihie ; Komunda, Mabel Birungi ; Byarugaba, Jotham Mbiito
Proceedings of the 26th International Business Information Management Association Conference - Innovation Management and Sustainable Economic Competitive Advantage : From Regional Development to Global Growth, IBIMA 2015, p. 2685-2702. , 2015

Link: http://urn.kb.se/resolve..

8

Service Quality as a Mediator of Customer Complaint Behavio..:

Aihie Osarenkhoe ; Mabel Birungi Komunda ; Jotham Mbiito Byarugaba
https://www.econjournals.com/index.php/irmm/article/view/3309. , 2017

Link: https://doaj.org/article..

9

Service Quality as a Mediator of Customer Complaint Behavio..:

Aihie Osarenkhoe ; Mabel Birungi Komunda ; Jotham Mbiito Byarugaba
http://mail.econjournals.com/index.php/irmm/article/view/3309. , 2017

Link: https://doaj.org/article..

10

Service Quality as a Mediator of Customer Complaint Behavio..:

Osarenkhoe, Aihie ; Birungi Komunda, Mabel ; Mbiito Byarugaba, Jotham
International Review of Management and Marketing, 2146-4405, 2017, 7:1, s. 197-208. , 2017

Link: http://urn.kb.se/resolve..

11

Service Quality as a Mediator of Customer Complaint Behavio..:

Aihie Osarenkhoe ; Mabel Birungi Komunda ; Jotham Mbiito Byarugaba
https://dergipark.org.tr/tr/pub/irmm/issue/32094/355426?publisher=http-www-cag-edu-tr-ilhan-ozturk. , 2017

Link: https://doaj.org/article..

12

Service Quality as a Mediator of Customer Complaint Behavio..:

Aihie Osarenkhoe ; Mabel Birungi Komunda ; Jotham Mbiito Byarugaba
https://econjournals.com/index.php/irmm/article/view/3309. , 2017

Link: https://doaj.org/article..

13

Remedy or cure for service failure?: Effects of service rec..:

Komunda, Mabel ; Osarenkhoe, Aihie
Business Process Management Journal. 18 (2012) 1 - p. 82-103 , 2012

Link: https://doi.org/10.1108/..