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Kvale, Knut
82  Ergebnisse:
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1

Comparison of Automated Operational Modal Analysis Algorith..:

, In: Topics in Modal Analysis & Parameter Identification, Volume 8; Conference Proceedings of the Society for Experimental Mechanics Series,
Dederichs, Anno C. ; Øiseth, Ole ; Petersen, Øyvind W.. - p. 27-35 , 2022
Link: https://doi.org/10.1007/..
 
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2

Understanding the User Experience of Customer Service Chatb..:

, In: Chatbot Research and Design; Lecture Notes in Computer Science,
Kvale, Knut ; Freddi, Eleonora ; Hodnebrog, Stig.. - p. 205-218 , 2021
Link: https://doi.org/10.1007/..
 
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3

Improving Conversations: Lessons Learnt from Manual Analysi..:

, In: Chatbot Research and Design; Lecture Notes in Computer Science,
Kvale, Knut ; Sell, Olav Alexander ; Hodnebrog, Stig. - p. 187-200 , 2020
Link: https://doi.org/10.1007/..
 
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4

Customer journeys: a systematic literature review:

Følstad, Asbjørn ; Kvale, Knut
Journal of Service Theory and Practice.  28 (2018)  2 - p. 196-227 , 2018
Link: https://doi.org/10.1108/..
 
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5

Applying Transactional NPS for Customer Journey Insight: Ca..:

Følstad, Asbjørn ; Kvale, Knut
Services Marketing Quarterly.  39 (2018)  3 - p. 208-224 , 2018
Link: https://doi.org/10.1080/..
 
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6

DEVELOPING MANAGERIAL DYNAMIC CAPABILITIES: A QUASI-EXPERIM..:

KURTMOLLAIEV, SEIDALI ; PEDERSEN, PER EGIL ; FJUK, ANNITA.
Academy of Management Learning & Education.  17 (2018)  2 - p. 184-202 , 2018
Link: https://www.jstor.org/st..
 
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7

Strengthening customer relationships through Customer Journ..:

, In: Innovating for trust / edited by Marika Lüders (University of Oslo and SINTEF, Norway), Tor W. Andreassen (NHH Norwegian School of Economics, Norway), Simon Clatworthy (The Oslo School of Architecture and Design, Norway), Tore Hillestad (NHH Norwegian School of Economics, Norway)
Halvorsrud, Ragnhild ; Kvale, Knut. (2017)  - p. 183-200
Exemplar:  Zentrale:E02 a vwl 448/772
 
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8

Market structure and innovation policies in Norway:

, In: Innovation policies in the European news media industry / Hans van Kranenburg, editor
Krumsvik, Arne H. ; Kvale, Knut ; Pedersen, Per Egil. (2017)  - p. 149-160
Exemplar:  Zentrale:Magazin 03.d.7956
 
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9

Strengthening customer relationships through Customer Journ..:

, In: Innovating for Trust,
Halvorsrud, Ragnhild ; Kvale, Knut , 2017
Link: https://doi.org/10.4337/..
 
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10

Organizational Transformation Through Service Design: The I..:

Kurtmollaiev, Seidali ; Fjuk, Annita ; Pedersen, Per Egil..
Journal of Service Research.  21 (2017)  1 - p. 59-74 , 2017
Link: https://doi.org/10.1177/..
 
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11

Improving service quality through customer journey analysis:

Halvorsrud, Ragnhild ; Kvale, Knut ; Følstad, Asbjørn
Journal of Service Theory and Practice.  26 (2016)  6 - p. 840-867 , 2016
Link: https://doi.org/10.1108/..
 
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12

Design Feedback From Users Through an Online Social Platfor..:

Følstad, Asbjørn ; Maria Haugstveit, Ida ; Kvale, Knut.
Interacting with Computers.  28 (2015)  4 - p. 421-436 , 2015
Link: https://doi.org/10.1093/..
 
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13

Customer support as a source of usability insight : why ..:

, In: Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational,
Følstad, Asbjørn ; Kvale, Knut ; Haugstveit, Ida Maria - p. 167-170 , 2014
Link: https://dl.acm.org/doi/1..
 
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14

Operational Modal Analysis of the Grenland Bridge Using Wir..:

, In: Lecture Notes in Civil Engineering; Proceedings of the 10th International Operational Modal Analysis Conference (IOMAC 2024),
Kvåle, Knut Andreas ; Aas-Jakobsen, Ketil - p. 245-256 , 2024
Link: https://doi.org/10.1007/..
 
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15

Stochastic dynamic analysis of floating bridges exposed to ..:

Kvåle, Knut Andreas ; Leira, Bernt ; Øiseth, Ole
Applied Ocean Research.  142 (2024)  - p. 103802 , 2024
Link: https://doi.org/10.1016/..
 
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