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Lélis Balestrin Espartel
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1

Consumer reactions to technology in retail: choice uncertai..:

Rohden, Simoni F. ; Espartel, Lélis Balestrin
Electronic Commerce Research.  24 (2024)  2 - p. 901-923 , 2024
Link: https://doi.org/10.1007/..
 
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2

The Impact of 3D Digital Content on Consumer Satisfaction w..:

, In: Advances in Digital Marketing and eCommerce; Springer Proceedings in Business and Economics,
Subbotin, Dmitry ; Rohden, Simoni F. ; Espartel, Lélis Balestrin - p. 8-14 , 2024
Link: https://doi.org/10.1007/..
 
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3

The effect of social proximity, attribution, and guilt on a..:

Tomazelli, Joana Boesche ; Rohden, Simoni F. ; Espartel, Lélis Balestrin
Service Business.  18 (2024)  1 - p. 133-159 , 2024
Link: https://doi.org/10.1007/..
 
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4

How an Environmental Attitude That Generates an Engagement ..:

, In: Dealing with Socially Responsible Consumers,
Radtke, Manoela Lawall ; Almeida, Stefânia Ordovás ; Espartel, Lélis Balestrin - p. 315-324 , 2022
Link: https://doi.org/10.1007/..
 
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5

Construal level theory e comportamento do consumidor: uma d..:

Sordi, Jefferson Dobner ; Tomazelli, Joana ; Sampaio, Claudio Hofmann.
ReMark - Revista Brasileira de Marketing.  21 (2022)  3 - p. 1060-1125 , 2022
Link: https://doi.org/10.5585/..
 
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6

What Brought Me Here? Different Consumer Journeys for Pract..:

Radtke, Manoela Lawall ; de Almeida, Stefânia Ordovás ; Espartel, Lélis Balestrin
Sustainability.  14 (2022)  9 - p. 5003 , 2022
Link: https://doi.org/10.3390/..
 
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7

Análise da jornada do cliente e seus pontos de contato em u..:

Radtke, Manoela Lawall ; Farias, Cláudio Vinicius Silva ; Espartel, Lélis Balestrin
Revista dos Mestrados Profissionais.  9 (2020)  1 - p. , 2020
Link: https://doi.org/10.51359..
 
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8

DISHONESTY IS CONTAGIOUS: INVESTIGATING THE DOMINO EFFECT O..:

TELLI, DENISE ; ESPARTEL, LÉLIS BALESTRIN ; ARAUJO, CLECIO FALCAO.
Revista de Administração de Empresas.  60 (2020)  1 - p. 7-19 , 2020
Link: https://doi.org/10.1590/..
 
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9

The effect of groups on trust violation and recovery:

Friedrich, Marcos Paulo Albarello ; Basso, Kenny ; Espartel, Lélis Balestrin.
Revista Brasileira de Marketing.  18 (2019)  3 - p. 01-25 , 2019
Link: https://doi.org/10.5585/..
 
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10

Comportamento disfuncional do consumidor e táticas dos func..:

Antonio, Paloma ; Espartel, Lélis Balestrin ; Perin, Marcelo Gattermann
Revista de Administração da UFSM.  12 (2019)  2 - p. 302-316 , 2019
Link: https://doi.org/10.5902/..
 
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11

Perceived risk and intention to use internet banking: The e..:

Marafon, Daiane Lampugnani ; Basso, Kenny ; Espartel, Lélis Balestrin..
International Journal of Bank Marketing.  36 (2018)  2 - p. 277-289 , 2018
Link: https://doi.org/10.1108/..
 
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12

ALTRUISTIC PUNISHMENT: A CONSUMER RESPONSE TO SERVICE FAILU..:

Silva, Renata Gonçalves Santos ; Broilo, Patricia Liebesny ; Espartel, Lélis Balestrin.
Journal of Marketing Theory and Practice.  25 (2017)  4 - p. 421-435 , 2017
Link: https://www.jstor.org/st..
 
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13

Altruistic Punishment: A Consumer Response to Service Failu..:

Silva, Renata Gonçalves Santos ; Broilo, Patricia Liebesny ; Espartel, Lélis Balestrin.
Journal of Marketing Theory and Practice.  25 (2017)  4 - p. 421-435 , 2017
Link: https://doi.org/10.1080/..
 
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14

Young children's influence on family consumer behavior:

Bertol, Kátia Eloisa ; Broilo, Patricia Liebesny ; Espartel, Lélis Balestrin.
Qualitative Market Research: An International Journal.  20 (2017)  4 - p. 452-468 , 2017
Link: https://doi.org/10.1108/..
 
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15

Crowding under the Auditory Perspective:

Trindade Deyl, Fernanda ; Balestrin Espartel, Lélis
Revista de Administração IMED.  7 (2017)  1 - p. 93 , 2017
Link: https://doi.org/10.18256..
 
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