E-LIB Suche - Ergebnisse für: Medler-Liraz, Hana

1

Mindfulness and self-efficacy enhance employee performance ..:

Yagil, Dana ; Medler-Liraz, Hana ; Bichachi, Run
Personality and Individual Differences. 207 (2023) - p. 112150 , 2023

Link: https://doi.org/10.1016/..

2

The joint effect of flirting and emotional labor on custome..:

Medler-Liraz, Hana ; Seger-Guttmann, Tali
Journal of Retailing and Consumer Services. 60 (2021) - p. 102497 , 2021

Link: https://doi.org/10.1016/..

3

Does emotional labor color service actions in customer buyi..:

Seger-Guttmann, Tali ; Medler-Liraz, Hana
Journal of Services Marketing. 34 (2020) 5 - p. 683-696 , 2020

Link: https://doi.org/10.1108/..

4

Customer incivility, rapport and tipping: the moderating ro..:

Medler-Liraz, Hana
Journal of Services Marketing. 34 (2020) 7 - p. 955-966 , 2020

Link: https://doi.org/10.1108/..

5

The effect of customer social status and dissatisfaction on..:

Yagil, Dana ; Medler-Liraz, Hana
Service Business. 13 (2018) 1 - p. 153-169 , 2018

Link: https://doi.org/10.1007/..

6

Hospitality service employees' flirting displays: Emotional..:

Seger-Guttmann, Tali ; Medler-Liraz, Hana
International Journal of Hospitality Management. 73 (2018) - p. 102-107 , 2018

Link: https://doi.org/10.1016/..

7

Personally committed to emotional labor: Surface acting, em..:

Yagil, Dana ; Medler-Liraz, Hana
Journal of Occupational Health Psychology. 22 (2017) 4 - p. 481-491 , 2017

Link: https://doi.org/10.1037/..

8

Authentic Emotional Displays, Leader–Member Exchange, and E..:

Medler-Liraz, Hana ; Seger-Guttmann, Tali
Journal of Leadership & Organizational Studies. 25 (2017) 1 - p. 76-84 , 2017

Link: https://doi.org/10.1177/..

9

The role of service relationships in employees' and custome..:

Medler-Liraz, Hana
Journal of Services Marketing. 30 (2016) 4 - p. 437-448 , 2016

Link: https://doi.org/10.1108/..

10

Does emotional labor moderate customer participation and bu..:

Seger-Guttmann, Tali ; Medler-Liraz, Hana
The Service Industries Journal. 36 (2016) 7-8 - p. 356-373 , 2016

Link: https://doi.org/10.1080/..

11

The Relationship Between Emotional Labor Strategies, Servic..:

Medler-Liraz, Hana ; Seger-Guttmann, Tali
Services Marketing Quarterly. 36 (2015) 3 - p. 210-225 , 2015

Link: https://doi.org/10.1080/..

12

The Costs of Hiding and Faking Emotions: The Case of Extrav..:

Seger-Guttmann, Tali ; Medler-liraz, Hana
The Journal of Psychology. 150 (2015) 3 - p. 342-357 , 2015

Link: https://doi.org/10.1080/..

13

Clinical Expert or Service Provider? Physicians' Identity W..:

Yagil, Dana ; Medler-Liraz, Hana
Qualitative Health Research. 25 (2014) 9 - p. 1199-1211 , 2014

Link: https://doi.org/10.1177/..

14

Negative affectivity and tipping: The moderating role of em..:

Medler-Liraz, Hana
International Journal of Hospitality Management. 36 (2014) - p. 63-72 , 2014

Link: https://doi.org/10.1016/..

15

Customer Emotion Regulation in the Service Interactions: It..:

Medler-Liraz, Hana ; Yagil, Dana
The Journal of Social Psychology. 153 (2013) 3 - p. 261-278 , 2013

Link: https://doi.org/10.1080/..