E-LIB Suche - Ergebnisse für: Morgeson, Forrest V.

1

Do they all perform alike? An examination of perceived perf..:

Morgeson, Forrest V. ; Petrescu, Claudia
International Review of Administrative Sciences. 77 (2011) 3 - p. 451-479 , 2011

Link: https://doi.org/10.1177/..

2

Do They All Perform Alike? An Examination of Perceived Perf..:

Morgeson, Forrest V. ; Petrescu, Claudia
International Review of Administrative Sciences, Forthcoming. , 2011

Link: https://ssrn.com/abstrac..

3

Customer Perceptions of Firm Innovativeness and Market Perf..:

Keiningham, Timothy ; Aksoy, Lerzan ; Buoye, Alexander...
Journal of Service Research. , 2023

Link: https://doi.org/10.1177/..

4

Weathering the crash: Do customer-company relationships pay..:

Morgeson III, Forrest V. ; Sharma, Udit ; Schultz, Xiaoxu Wu...
Journal of the Academy of Marketing Science. 52 (2023) 2 - p. 489-511 , 2023

Link: https://doi.org/10.1007/..

5

The American Customer Satisfaction Index (ACSI): A sample d..:

Morgeson III, Forrest V. ; Hult, G. Tomas M. ; Sharma, Udit.
Data in Brief. 48 (2023) - p. 109123 , 2023

Link: https://doi.org/10.1016/..

6

Sustainable international business model innovations for a ..:

Chabowski, Brian R. ; Gabrielsson, Peter ; Hult, G. Tomas M..
Journal of International Business Studies. , 2023

Link: https://doi.org/10.1057/..

7

A Theory of Market-Based Sustainability: Integrating Econom..:

M. Hult, G. Tomas ; Gonzalez-Perez, Maria Alejandra ; Morgeson III, Forrest V..
Journal of Sustainable Marketing. , 2023

Link: https://doi.org/10.51300..

8

Customer satisfaction and international business: A multidi..:

Hult, G. Tomas M. ; Morgeson III, Forrest V. ; Sharma, Udit.
Journal of International Business Studies. 53 (2022) 8 - p. 1695-1733 , 2022

Link: https://doi.org/10.1057/..

9

Partisan bias and citizen satisfaction, confidence, and tru..:

Morgeson III, Forrest V. ; Sharma, Pratyush Nidhi ; Sharma, Udit.
Public Management Review. 24 (2021) 12 - p. 1933-1956 , 2021

Link: https://doi.org/10.1080/..

10

Customer Complaints: Learning to Love Your Angry Customers:

, In: The Reign of the Customer,

Fornell, Claes ; Morgeson III, Forrest V. ; Hult, G. Tomas M.. - p. 97-116 , 2020

Link: https://doi.org/10.1007/..

11

Turning Complaining Customers into Loyal Customers: Moderat..:

Morgeson III, Forrest V. ; Hult, G. Tomas M. ; Mithas, Sunil..
Journal of Marketing. 84 (2020) 5 - p. 79-99 , 2020

Link: https://doi.org/10.1177/..

12

Your Future: Opportunities for Customer Centricity and Sati..:

, In: The Reign of the Customer,

Fornell, Claes ; Morgeson III, Forrest V. ; Hult, G. Tomas M.. - p. 155-173 , 2020

Link: https://doi.org/10.1007/..

13

Satisfied Customers: An Asset Driving Financial Performance:

, In: The Reign of the Customer,

Fornell, Claes ; Morgeson III, Forrest V. ; Hult, G. Tomas M.. - p. 139-154 , 2020

Link: https://doi.org/10.1007/..

14

Defining Customer Satisfaction: A Strategic Company Asset?:

, In: The Reign of the Customer,

Fornell, Claes ; Morgeson III, Forrest V. ; Hult, G. Tomas M.. - p. 1-24 , 2020

Link: https://doi.org/10.1007/..

15

Marketing's value propositions: a focus on exit, voice, and..:

Hult, G. Tomas M. ; Morgeson III, Forrest V.
AMS Review. 10 (2020) 3-4 - p. 185-188 , 2020

Link: https://doi.org/10.1007/..