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Söderlund, Magnus
124  Ergebnisse:
Personensuche X
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1

Human employees and service robots in the service encounter..:

Söderlund, Magnus
Journal of Retailing and Consumer Services.  81 (2024)  - p. 103964 , 2024
Link: https://doi.org/10.1016/..
 
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2

Service robots in a multi-party setting: An examination of ..:

Söderlund, Magnus ; Natorina, Alona
Technology in Society.  77 (2024)  - p. 102560 , 2024
Link: https://doi.org/10.1016/..
 
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3

'I do not know': an examination of reactions to virtual age..:

Söderlund, Magnus
The International Review of Retail, Distribution and Consumer Research.  34 (2023)  2 - p. 228-250 , 2023
Link: https://doi.org/10.1080/..
 
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4

Happy to see you: the positive effects of in-store service ..:

Berg, Hanna ; Liljedal, Karina T. ; Söderlund, Magnus.
The International Review of Retail, Distribution and Consumer Research.  33 (2023)  5 - p. 479-493 , 2023
Link: https://doi.org/10.1080/..
 
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5

Moderator variables in consumer research: A call for cautio:

Söderlund, Magnus
Journal of Retailing and Consumer Services.  73 (2023)  - p. 103352 , 2023
Link: https://doi.org/10.1016/..
 
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6

What is it like to be idle versus busy for a service machin..:

Söderlund, Magnus
Psychology & Marketing.  40 (2023)  6 - p. 1237-1248 , 2023
Link: https://doi.org/10.1002/..
 
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7

Who is who in the age of service robots: The impact of robo..:

Söderlund, Magnus
Computers in Human Behavior: Artificial Humans.  1 (2023)  2 - p. 100013 , 2023
Link: https://doi.org/10.1016/..
 
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8

Service robot verbalization in service processes with moral..:

Söderlund, Magnus
Technological Forecasting and Social Change.  196 (2023)  - p. 122831 , 2023
Link: https://doi.org/10.1016/..
 
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9

There is no place like home: home satisfaction and customer..:

Singh, Reema ; Söderlund, Magnus
The International Review of Retail, Distribution and Consumer Research.  32 (2022)  4 - p. 370-387 , 2022
Link: https://doi.org/10.1080/..
 
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10

When service robots look at themselves in the mirror: An ex..:

Söderlund, Magnus
Journal of Retailing and Consumer Services.  64 (2022)  - p. 102820 , 2022
Link: https://doi.org/10.1016/..
 
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11

Service robots with (perceived) theory of mind: An examinat..:

Söderlund, Magnus
Journal of Retailing and Consumer Services.  67 (2022)  - p. 102999 , 2022
Link: https://doi.org/10.1016/..
 
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12

The hard-working virtual agent in the service encounter boo..:

Söderlund, Magnus ; Oikarinen, Eeva-Liisa ; Tan, Teck Ming
The International Review of Retail, Distribution and Consumer Research.  32 (2022)  4 - p. 388-404 , 2022
Link: https://doi.org/10.1080/..
 
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13

Responsible service employee behaviour and its impact on cu..:

Oikarinen, Eeva-Liisa ; Söderlund, Magnus
The International Review of Retail, Distribution and Consumer Research.  32 (2022)  2 - p. 184-200 , 2022
Link: https://doi.org/10.1080/..
 
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14

The happy virtual agent and its impact on the human custome..:

Soderlund, Magnus ; Oikarinen, Eeva-Liisa ; Tan, Teck Ming
Journal of Retailing and Consumer Services.  59 (2021)  - p. 102401 , 2021
Link: https://doi.org/10.1016/..
 
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15

Extending the experience construct: an examination of onlin..:

Singh, Reema ; Söderlund, Magnus
European Journal of Marketing.  54 (2020)  10 - p. 2419-2446 , 2020
Link: https://doi.org/10.1108/..
 
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