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Seger Guttmann, Tali
30  Ergebnisse:
Personensuche X
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1

"I live with terror inside me": Exploring customers' instin..:

Seger Guttmann, Tali ; Gilboa, Shaked ; Partouche-Sebban, Judith
International Journal of Hospitality Management.  92 (2021)  - p. 102734 , 2021
Link: https://doi.org/10.1016/..
 
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2

Minority service providers serving majority group customers..:

Seger-Guttmann, Tali ; Amit, Karin
Journal of Retailing and Consumer Services.  80 (2024)  - p. 103905 , 2024
Link: https://doi.org/10.1016/..
 
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3

The role of a safe service environment in tourists' trust a..:

Seger-Guttmann, Tali ; Gilboa, Shaked
Journal of Hospitality and Tourism Management.  55 (2023)  - p. 187-197 , 2023
Link: https://doi.org/10.1016/..
 
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4

Increasing customer loyalty and WOM in an age of terror: Cr..:

Gilboa, Shaked ; Seger-Guttmann, Tali ; Partouche-Sebban, Judith
Journal of Retailing and Consumer Services.  64 (2022)  - p. 102785 , 2022
Link: https://doi.org/10.1016/..
 
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5

Who trusts whom? The case of immigrant service professional..:

Seger-Guttmann, Tali ; Amit, Karin
The Service Industries Journal.  44 (2021)  1-2 - p. 1-21 , 2021
Link: https://doi.org/10.1080/..
 
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6

The joint effect of flirting and emotional labor on custome..:

Medler-Liraz, Hana ; Seger-Guttmann, Tali
Journal of Retailing and Consumer Services.  60 (2021)  - p. 102497 , 2021
Link: https://doi.org/10.1016/..
 
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7

Does emotional labor color service actions in customer buyi..:

Seger-Guttmann, Tali ; Medler-Liraz, Hana
Journal of Services Marketing.  34 (2020)  5 - p. 683-696 , 2020
Link: https://doi.org/10.1108/..
 
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8

The unique role of relationship marketing in small business..:

Gilboa, Shaked ; Seger-Guttmann, Tali ; Mimran, Ofir
Journal of Retailing and Consumer Services.  51 (2019)  - p. 152-164 , 2019
Link: https://doi.org/10.1016/..
 
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9

Customers' irrational beliefs: Scale development and valida..:

Seger-Guttmann, Tali
Journal of Retailing and Consumer Services.  49 (2019)  - p. 54-66 , 2019
Link: https://doi.org/10.1016/..
 
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10

Illegitimate returns as a trigger for customers' ethical di..:

Seger-Guttmann, Tali ; Vilnai-Yavetz, Iris ; Wang, Chen-Ya.
Journal of Retailing and Consumer Services.  45 (2018)  - p. 120-131 , 2018
Link: https://doi.org/10.1016/..
 
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11

The role of social incompatibility in customer discomfort:

Rosenbaum, Mark Scott ; Seger-Guttmann, Tali ; Mimran, Ofir
Journal of Service Management.  31 (2018)  4 - p. 815-837 , 2018
Link: https://doi.org/10.1108/..
 
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12

Hospitality service employees' flirting displays: Emotional..:

Seger-Guttmann, Tali ; Medler-Liraz, Hana
International Journal of Hospitality Management.  73 (2018)  - p. 102-107 , 2018
Link: https://doi.org/10.1016/..
 
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13

Authentic Emotional Displays, Leader–Member Exchange, and E..:

Medler-Liraz, Hana ; Seger-Guttmann, Tali
Journal of Leadership & Organizational Studies.  25 (2017)  1 - p. 76-84 , 2017
Link: https://doi.org/10.1177/..
 
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14

Customer responses towards disabled frontline employees:

Rosenbaum, Mark Scott ; Baniya, Rojan ; Seger-Guttmann, Tali
International Journal of Retail & Distribution Management.  45 (2017)  4 - p. 385-403 , 2017
Link: https://doi.org/10.1108/..
 
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15

Commentary: vulnerable consumers in service settings:

Rosenbaum, Mark Scott ; Seger-Guttmann, Tali ; Giraldo, Mario
Journal of Services Marketing.  31 (2017)  4/5 - p. 309-312 , 2017
Link: https://doi.org/10.1108/..
 
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