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Handbook on Digital Corporate Communication ,
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Digital corporate communication and complaint management:
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Celebrating the Past and Future of Marketing and Discovery with Social Impact; Developments in Marketing Science: Proceedings of the Academy of Marketing Science ,
3
An Apology Is More Than Just Saying "Sorry": Framing Effect..:
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Advances in Digital Marketing and eCommerce; Springer Proceedings in Business and Economics ,
4
Influencer Authenticity – Conceptualization, Nature and Nom..:
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Wert- und Interessenkonflikte in der strategischen Kommunikation ,
5
Content Marketing – Kommunikationspraxis mit inhärentem Rol..:
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Advances in Digital Marketing and eCommerce; Springer Proceedings in Business and Economics ,
9
Types of Electronic Word-of-Mouth and Their Impact on Consu..:
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Enlightened Marketing in Challenging Times; Developments in Marketing Science: Proceedings of the Academy of Marketing Science ,
11
How can Firms Stop Negative Word-of-Mouth? A Typology of On..:
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Developments in Marketing Science: Proceedings of the Academy of Marketing Science; Finding New Ways to Engage and Satisfy Global Customers ,
15