Yang, Ching-Chow
1612  Ergebnisse:
Personensuche X
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4

The analyses of critical success factors for service indust..:

Yang, Ching-Chow ; Yang, King-Jang
Total Quality Management & Business Excellence.  31 (2018)  7-8 - p. 800-813 , 2018
 
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5

The effectiveness analysis of the practices in five quality..:

Yang, Ching-Chow
Total Quality Management & Business Excellence.  31 (2018)  9-10 - p. 955-977 , 2018
 
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6

A typology of customer variability and employee variability..:

Yang, Ching-Chow ; Cheng, Lai-Yu ; Lin, Chiuhsiang Joe
Total Quality Management & Business Excellence.  26 (2014)  7-8 - p. 825-839 , 2014
 
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7

An analytical methodology for identifying the latent needs ..:

Yang, Ching-Chow
Total Quality Management & Business Excellence.  24 (2013)  11-12 - p. 1332-1346 , 2013
 
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8

The integrated model of core competence and core capability:

Yang, Ching-Chow
Total Quality Management & Business Excellence.  26 (2013)  1-2 - p. 173-189 , 2013
 
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9

Supply Chain Performance Based on the Lean-Agile Operations..:

Sukwadi, Ronald ; Wee, Hui-Ming ; Yang, Ching-Chow
Journal of Small Business Management.  51 (2013)  2 - p. 297-311 , 2013
 
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10

Capturing customer value creation based on service experien..:

Sukwadi, Ronald ; Yang, Ching-Chow ; Fan, Liu
Journal of the Chinese Institute of Industrial Engineers.  29 (2012)  6 - p. 383-399 , 2012
 
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11

Implementation and effectiveness of strategic actions used ..:

Yang, Ching-Chow
The Service Industries Journal.  31 (2011)  4 - p. 527-544 , 2011
 
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12

Exploration strategies and key activities for the system of..:

Yang, Ching-Chow ; Yang, King-Jang ; Peng, Shu-Yun
Total Quality Management & Business Excellence.  22 (2011)  11 - p. 1179-1194 , 2011
 
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13

An integrated model of value creation based on the refined ..:

Yang, Ching-Chow ; Yang, King-Jang
Total Quality Management & Business Excellence.  22 (2011)  9 - p. 925-940 , 2011
 
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14

Identification of customer delight for quality attributes a..:

Yang, Ching-Chow
Total Quality Management & Business Excellence.  22 (2011)  1 - p. 83-98 , 2011
 
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15

Development of an integrated model of a business excellence..:

Yang, Ching-Chow
Total Quality Management & Business Excellence.  20 (2009)  9 - p. 931-944 , 2009
 
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