Rigopoulos, Ioannis
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Through the storm:Mapping Customer–Management Expectations,..:

Rigopoulos, Konstantinos ; Kottikas, Konstantinos G ; Rydén, Pernille..
https://pure.itu.dk/portal/da/publications/48f39790-260c-4ccc-94ba-d08157321103.  , 2022
 
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