E-LIB Suche - Ergebnisse für: Schlesinger, Leonard A.

1

What great service leaders know and do: creating breakthrou..

A BK business book

Heskett, James L ; Sasser, W. Earl ; Schlesinger, Leonard A - First edition . , 2015

Link: https://search.ebscohost..

2

What great service leaders know and do: creating breakthrou..:

Heskett, James L ; Sasser, W. Earl ; Schlesinger, Leonard A - First edition . , 2015

Link: https://search.ebscohost..

3

Customer Experience Creation: Determinants, Dynamics and Ma..:

Verhoef, Peter C. ; Lemon, Katherine N. ; Parasuraman, A....
Journal of Retailing. 85 (2009) 1 - p. 31-41 , 2009

Link: https://doi.org/10.1016/..

4

Putting the service-profit chain to work:

, In: Harvard business review

Jones, Thomas O. ; Loveman, Gary W. ; Schlesinger, Leonard A.... (2008) 7/8 - p. 118-129

Copies: Zentrale:Magazin Zs fb 9476; Zentrale: fc 7933

5

"Hardwiring" an organization's service performance:

Schlesinger, Leonard A.
Managing Service Quality: An International Journal. 13 (2003) 1 - p. 6-9 , 2003

Link: https://doi.org/10.1108/..

6

Leading the high-capability organization: Challenges for th..:

Heskett, James L. ; Schlesinger, Leonard A.
Human Resource Management. 36 (1997) 1 - p. 105-113 , 1997

Link: https://doi.org/10.1002/..

7

Quality of work life and the manager: Muddle in the middle:

Schlesinger, Leonard A. ; Oshry, Barry
Organizational Dynamics. 13 (1984) 1 - p. 5-19 , 1984

Link: https://doi.org/10.1016/..

8

Do supervisors thrive in participative work systems?:

Walton, Richard E. ; Schlesinger, Leonard A.
Organizational Dynamics. 7 (1979) 3 - p. 25-38 , 1979

Link: https://doi.org/10.1016/..

9

The process of work restructuring, and its impact on collec..:

Schlesinger, Leonard A. ; Walton, Richard E.
Monthly Labor Review. 100 (1977) 4 - p. 52-55 , 1977

Link: https://www.jstor.org/st..

10

Clinical presentation, management and outcomes of Staph aur..:

Yahav, Dafna ; Schlesinger, Agata ; Shaked, Hila...
Aging Clinical and Experimental Research. 29 (2016) 2 - p. 127-133 , 2016

Link: https://doi.org/10.1007/..

11

Treatment of Primary Breast Cancer Without Mastectomy: The ..:

BLUMING, AVRUM Z. ; DOSIK, GARY ; LOWITZ, BARRY...
Annals of Surgery. 204 (1986) 2 - p. 136-147 , 1986

Link: https://doi.org/10.1097/..

12

Comments on Dr. Govan's Article:

Harbison, E. Harris ; Trinterud, Leonard J. ; Schlesinger, Jr., Arthur M.
The Christian Scholar. 40 (1957) 1 - p. 13-20 , 1957

Link: https://www.jstor.org/st..

13

Beta‐lactam versus beta‐lactam‐aminoglycoside combination t..:

Dickstein, Yaakov ; Schlesinger, Agata ; Grozinsky‐Glasberg, Simona...
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC6457814/. , 2013

Link: http://www.ncbi.nlm.nih...

14

Choosing strategies for change:

, In: Harvard business review

Kotter, John P.. (2008) 7/8 - p. 130-139

Copies: Zentrale:Magazin Zs fb 9476; Zentrale: fc 7933

15

The service profit chain

how leading companies link profit and growth to loyalty, sa...

Heskett, James L. , 1997

Copies: TB BHV: wir 596/102; TB BHV: wir 596/102a