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Göbel, Stefan
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1

Vad är IT Service Management?:

Göbel, Hannes ; Cronholm, Stefan ; Salomonson, Nicklas.
http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-4581.  , 2013
Link: http://urn.kb.se/resolve..
 
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2

LeaAgile ITSM!:

Göbel, Hannes ; Cronholm, Stefan ; Salomonson, Nicklas.
http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-4582.  , 2013
Link: http://urn.kb.se/resolve..
 
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3

Mätvärden i relation till process och kund:

Salomonson, Nicklas ; Cronholm, Stefan ; Göbel, Hannes.
http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-4592.  , 2013
Link: http://urn.kb.se/resolve..
 
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