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Wilson, Jo L.
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Services marketing 

integrating customer focus across the firm 
Wilson, Alan M. ; Zeithaml, Valarie A. ; Bitner, Mary Jo. - Fourth edition . , [2021]
Copies:  TB Nautik 19/1.8 Wil 5 (2021)
 
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2

Robert Wilson 

steel velvet ; [dieses Buch erschien anläßlich des 100jäh... 
Danzker, Jo-Anne Birnie ; Wilson, Robert , 1997
Copies:  TB Kunst: M 7.039 WIL; Zentrale:E04 a kun 880 wil/652
 
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