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Marschler, Christian
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Kundenzufriedenheitsmanagement bei der R+V Versicherung:
, In:
Handbuch Kundenmanagement / Armin Töpfer (Herausgeber)
Marschler, Hans-Christian
;
Waidner, Erik
;
Niemeyer, Alexander
... (2008) - p. 479-500
Copies:
Zentrale
;
TB Wirtschaft
;
BB WiWi
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1-1
