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Pham, Jennifer
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Shaping customer satisfaction through self-awareness cues:

, In: Journal of marketing research / American Marketing Association
Goukens, Caroline ; Pham, Michel T. ; Lehmann, Donald R... (2010)  5 - p. 920-932
Copies:  Zentrale: z bwl 419 jc/085; Zentrale:Magazin Zs fb 4085
 
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