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Shumsky, Robert A.
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1

Queueing models of case managers:

, In: Management science
Campello, Fernanda ; Shumsky, Robert A. ; Ingólfsson, Ármann. (2017)  3 - p. 882-900
Copies: Zentrale;
 
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2

Outsourcing a two-level service process:

, In: Management science
Lee, Hsiao-hui ; Pinker, Edieal J. ; Shumsky, Robert A.. (2012)  8 - p. 1569-1584
Copies: Zentrale;
 
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3

Dynamic revenue management in airline alliances:

, In: Transportation science
Wright, Christopher P. ; Shumsky, Robert A.. (2010)  1 - p. 15-37
Copies:  Zentrale: z ver 002/358; Zentrale:Magazin Zs fe 1858
 
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4

Call center outsourcing contracts under information asymmet..:

, In: Management science
Hasija, Sameer ; Pinker, Edieal J. ; Shumsky, Robert A.. (2008)  4 - p. 793-807
Copies: Zentrale;
 
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