de Ruyter, Ko
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1

It's a brand new world: Teaching brand management in virtua..:

Belei, Nina ; Noteborn, Gwen ; Ruyter, Ko de
The journal of brand management.  18 (2011)  8 - p. 611-623 , 2011
 
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3

The effect of review writing on learning engagement in chan..:

, In: Journal of marketing / American Marketing Association
Aguirre, Elizabeth ; Pelser, Jan ; Mahr, Dominik.... (2018)  2 - p. 64-84
Copies:  Zentrale: z bwl 419 jc/922; Zentrale:Magazin Zs fb 3922
 
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4

Take their word for it 

, In: Management information systems / Management Information Systems Research Center (MISRC) of the University of Minnesota Center (MISRC)
the symbolic role of linguistic style matches in user commu... 
Mahr, Dominik ; Brüggen, Elisabeth ; Ludwig, Stephan... (2014)  4 - p. 1201-1217
Copies:  Zentrale:Magazin Zs ff 1190
 
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5

More than words 

, In: Journal of marketing / American Marketing Association
the influence of affective content and linguistic style mat... 
Copies:  Zentrale: z bwl 419 jc/922; Zentrale:Magazin Zs fb 3922
 
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6

Generating sales while providing service 

, In: Journal of marketing / American Marketing Association
a study of customer service representatives' ambidextrous b... 
Jasmand, Claudia. (2012)  1 - p. 20-37
Copies:  Zentrale: z bwl 419 jc/922; Zentrale:Magazin Zs fb 3922
 
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7

Principles and principals 

, In: Journal of marketing / American Marketing Association
do customer stewardship and agency control compete or compl... 
Scheper, Jeroen ; Jong, Ad de ; Falk, Tomas... (2012)  6 - p. 1-20
Copies:  Zentrale: z bwl 419 jc/922; Zentrale:Magazin Zs fb 3922
 
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8

It's a brand new world 

, In: The journal of brand management
teaching brand management in virtual environments 
Belei, Nina ; Noteborn, Gwen. (2010/11)  8 - p. 611-623
Copies:  Zentrale: z bwl 485/143; Zentrale:Magazin Zs ff 3043
 
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9

Return on interactivity 

, In: Journal of marketing / American Marketing Association
the impact of online agents on newcomer adjustment 
Köhler, Clemens F. ; Rohm, Andrew J. ; Ruyter, Ko de.. (2011)  2 - p. 93-108
Copies:  Zentrale: z bwl 419 jc/922; Zentrale:Magazin Zs fb 3922
 
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10

Individual differences in motivation to praticipate in onli.. 

, In: International journal of market research
the effect on response rate and response quality perception 
Copies:  Zentrale:E02 z bwl 402 240; Zentrale:Magazin Zs fe 1240
 
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11

Analyzing factorial data using PLS 

, In: Handbook of partial least squares / Vincenzo Esposito Vinzi ..., eds.
application in an online complaining context 
Streukens, Sandra ; Wetzels, Martin ; Daryanto, Ahmad.. (2010)  - p. 567-587
Copies:  Zentrale:E02 a vwl 912.7/362; BB WiWi: 11a vwl 912.7/362a
 
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12

Consumer affairs departments in the United States and the N.. 

, In: Journal of consumer policy / Folke Ölander [u.a.]
a comparative analysis 
Ruyter, Ko de ; Kasper, Hans D. P.. (1997)  3 - p. 325-352
Copies:  Zentrale:Magazin Zs fe 0538
 
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