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Jager, Hendrik
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Online-Shops im Einzelhandel – von Produktanbietern zu Prob..:

, In: Servicetransformation,
Schröder, Hendrik ; Jäger, Daniel - p. 697-724 , 2016
Link: https://doi.org/10.1007/..
 
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Valence method for formative evaluation of user experience:

, In: Proceedings of the 8th ACM Conference on Designing Interactive Systems,
Burmester, Michael ; Mast, Marcus ; Jäger, Kilian. - p. 364-367 , 2010
Link: https://dl.acm.org/doi/1..
 
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