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Silbert, Lisa C.
1
results:
Bookchapter (Online) X
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1
Simulation of customer-focused business processes : the ..:
, In:
Proceedings of the 34th conference on Winter simulation: exploring new frontiers
,
Robertson, Craig V.
;
Shrader, Shelly
;
Pendergraft, David R.
.. - p. 1454-1458 , 2002
Link:
https://dl.acm.org/doi/1..
1-1
