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Ferreira, Mara
2
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1
The Virtual Customer
A New Paradigm for Improving Customer Relations in Librarie... IFLA Publications ; 117
Savard, Réjean
;
Savard, Réjean
;
Ferreira, Sueli Mara Soares Pinto
. , 2006
Link:
https://doi.org/10.1515/..
Copies:
Zentrale:Magazin
01.r.0881
?
2
The virtual customer: a new paradigm for improving customer..
IFLA publications, 117
Ferreira, Sueli Mara Soares Pinto
;
Savard, Réjean
, 2005
Link:
https://search.ebscohost..
1-2
