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Borrás, Fernando
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Benchmarking in healthcare 

, In: Managing service productivity / Ali Emrouznejad ... Eds.
an approach based on closest targets 
Ortiz, Lidia ; Aparicio, Juan ; Borrás Rocher, Fernando.. (2014)  - p. 67-91
Copies:  Zentrale:E02 a swl 040/648; BB WiWi: 11a swl 040/648a
 
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