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Crespo López, Mario
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Exploding Web 3.0 and Web 2.0 for sales processes definitio:

, In: Customer relationship management and the social and semantic web / Ricardo Colomo-Palacios; João Varajão; Pedro Soto-Acosta, [editors]
López-Cuadrado, José Luis ; González-Carrasco, Israel ; García-Crespo, Ángel.. (2012)  - p. 212-230
Copies:  TB Nautik 17/.1.7 Col 3 (2012)
 
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