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Emde Boas, Peter
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Vom Call-Center zum multimedialen Communication-Center:

, In: Multimedia- und Call-Center / hrsg. von Ingo Grewenig
Schneider, Dorothee ; Emde, Peter ; Rapp, Oliver. (2002)  - p. 1-28
Copies:  TB BHV: wir 596/73; BB WiWi: 11a bwl 107/995
 
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2

A virtual validation environment for the design of automoti..:

, In: Session 4-10
Rath, Holger ; Unger, Peter ; Emde, Andreas.... (2004)  - p. 144-149
Copies:  Zentrale:E02 a ing 110 i/167-2
 
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