Gil, B.
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Customer value in tourism services 

, In: Strategic marketing in tourism services / edited by Rodoula H. Tsiotsou and Ronald E. Goldsmith
meaning and role for a relationship marketing approach 
Gallarza, Martina G.. (2012)  - p. 147-162
Copies:  TB Nautik 17/7.1.2 Str 2(2012)
 
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