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Kah Phooi Seng
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The realization of customer satisfaction with technology in..:

, In: Cases on consumer-centric marketing management / Vimi Jham; Sandeep Puri [ed.]
Ooi Chien Shing ; Ang, Li-minn. (2014)  - p. 39-52
Copies:  BB WiWi: 11a bwl 424/374
 
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