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Niven, David
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Emotional labor at the unit-level:

, In: Emotional labor in the 21st century / ed. by Alicia A. Grandey; James M. Diefendorff and Deborah E. Rupp
Niven, Karen ; Totterdell, Peter ; Cameron, David.. (2013)  - p. 101-123
Copies:  Zentrale:E02 a bwl 118/904
 
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