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Oliveira-Santos, José Miguel
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Relationship marketing through error management and organis.. 

, In: Transforming relationship marketing / edited by Park Thaichon and Vanessa Ratten
oes it matter? 
Oliveira, Margarida ; Santos, Eulália ; Miguel, Isabel.. (2021)  - p. 117-135
Copies:  TB Nautik 19/1.8 Tra 8 (2021)
 
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