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Youn, Yong
1
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1
Enriching the customer experience
, In:
E-Services / Heiner Evanschitzky ... (Eds.)
implications for e-marketers
Kim, Hye-yŏng
;
Kim, Youn-kyung
. (2007) - p. 45-62
Copies:
Zentrale:E02
a swl 050/506
1-1
