E-LIB Suche - Ergebnisse für: BOLTON, RUTH N.

1

Managing a Global Retail Brand in Different Markets: Meta-A..:

Bolton, Ruth N. ; Gustafsson, Anders ; Tarasi, Crina O..
Journal of Retailing. 98 (2022) 2 - p. 294-314 , 2022

2

How customer experience management reconciles strategy diff..:

Bolton, Ruth N. ; Gustafsson, Anders ; Tarasi, Crina O..
Journal of Global Scholars of Marketing Science. 31 (2021) 3 - p. 273-295 , 2021

Link: https://doi.org/10.1080/..

3

Designing satisfying service encounters: website versus sto..:

Bolton, Ruth N. ; Gustafsson, Anders ; Tarasi, Crina O..
Journal of the Academy of Marketing Science. 50 (2021) 1 - p. 85-107 , 2021

Link: https://doi.org/10.1007/..

4

The Long View on the Responsibilities of Business and Marke..:

Bolton, Ruth N.
Journal of Macromarketing. 40 (2020) 3 - p. 332-335 , 2020

Link: https://doi.org/10.1177/..

5

Member Retention and Donations in Nonprofit Service Organiz..:

Fang, Di ; Fombelle, Paul W. ; Bolton, Ruth N.
Journal of Service Research. 24 (2020) 2 - p. 187-205 , 2020

Link: https://doi.org/10.1177/..

6

Commentary: future directions of the service discipline:

Bolton, Ruth N.
Journal of Services Marketing. 34 (2020) 3 - p. 279-289 , 2020

Link: https://doi.org/10.1108/..

7

First steps to creating high impact theory in marketing:

Bolton, Ruth N.
AMS Review. 10 (2020) 3-4 - p. 172-178 , 2020

Link: https://doi.org/10.1007/..

8

How papers get better before they get published:

, In: How to Get Published in the Best Marketing Journals,

Bolton, Ruth N. , 2019

Link: https://doi.org/10.4337/..

9

Customer Engagement Conceptualization and Conceptual Relati..:

, In: Handbook of Research on Customer Engagement,

Bolton, Ruth N. , 2019

Link: https://doi.org/10.4337/..

10

Kollaborativer Konsum in der Sharing Economy – Motive, Akti..:

, In: Kooperative Dienstleistungen; Forum Dienstleistungsmanagement,

Benoit, Sabine ; Baker, Thomas L. ; Bolton, Ruth N... - p. 257-285 , 2019

Link: https://doi.org/10.1007/..

11

Responsible Research in Retailing: Is Your Research Really ..:

Bolton, Ruth N.
Journal of Retailing. 95 (2019) 3 - p. 3-8 , 2019

Link: https://doi.org/10.1016/..

12

WITHDRAWN: Responsible Research in Retailing: Is Your Resea..:

Bolton, Ruth N.
Journal of Retailing. , 2019

Link: https://doi.org/10.1016/..

13

Service Timing: Designing and Executing Service in a Dynami..:

, In: Handbook of Service Science, Volume II; Service Science: Research and Innovations in the Service Economy,

Bolton, Ruth N. - p. 13-33 , 2018

Link: https://doi.org/10.1007/..

14

Customer experience challenges: bringing together digital, ..:

Bolton, Ruth N. ; McColl-Kennedy, Janet R. ; Cheung, Lilliemay...
Journal of Service Management. 29 (2018) 5 - p. 776-808 , 2018

Link: https://doi.org/10.1108/..

15

Harnessing Digital Disruption With Marketing Simulations:

Bolton, Ruth N. ; Chapman, Randall G. ; Mills, Adam J.
Journal of Marketing Education. 41 (2018) 1 - p. 15-31 , 2018

Link: https://doi.org/10.1177/..