Szymkowiak, Andrea ; Chiang, Li-Chuan ; Sie, Jocelyn... Szymkowiak , A , Chiang , L-C , Sie , J , Koh , W E , Loubli , P & Johnson , G 2014 , ' How embarrassing is that? Purchasing sensitive products and the potential for self-service ' , Paper presented at Crafting user experience of self-service technologies: Key challenges and potential solutions , Vancouver , Canada , 22/06/14 - 22/06/14 ..
,
2014