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The Palgrave Handbook of Service Management ,
1
Service Management for Sustainable Business Transformation:
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6
Framing innovation in public service sectors
Routledge studies in innovation, organization and technology, 30
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Advances in services innovations / Dieter Spath ... (eds.)
14
Success factors in new service development and value creati..:
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TB Nautik 15/5.1 Adv. 1/Magazin