Enquist, Bo
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1

Service Management for Sustainable Business Transformation:

, In: The Palgrave Handbook of Service Management,
Enquist, Bo ; Sebhatu, Samuel Petros - p. 411-435 , 2022
 
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3

Service Innovation in a Complex Service System: Public Tran..:

Sebhatu, Samuel Petros ; Johnson, Mikael ; Enquist, Bo
Procedia - Social and Behavioral Sciences.  224 (2016)  - p. 269-275 , 2016
 
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4

Sustainable Public Transit Service Value Network for Buildi..:

Sebhatu, Samuel Petros ; Enquist, Bo
Procedia - Social and Behavioral Sciences.  224 (2016)  - p. 263-268 , 2016
 
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5

Transcendence for business logics in value networks for sus..:

Enquist, Bo ; Petros Sebhatu, Samuel ; Johnson, Mikael.
Journal of Service Theory and Practice.  25 (2015)  2 - p. 181-197 , 2015
 
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6

Framing innovation in public service sectors 

Routledge studies in innovation, organization and technology, 30
 
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8

Managing the innovation co-creation challenge:

Ford, Robert C. ; Edvardsson, Bo ; Dickson, Duncan.
Organizational Dynamics.  41 (2012)  4 - p. 281-290 , 2012
 
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9

The service excellence and innovation model: Lessons from I..:

Edvardsson, Bo ; Enquist, Bo
Total Quality Management & Business Excellence.  22 (2011)  5 - p. 535-551 , 2011
 
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10

Contractual governance for public service value networks:

Enquist, Bo ; Camén, Carolina ; Johnson, Mikael
Journal of Service Management.  22 (2011)  2 - p. 217-240 , 2011
 
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11

Value co‐creation as a determinant of success in public tra..:

Gebauer, Heiko ; Johnson, Mikael ; Enquist, Bo
Managing Service Quality: An International Journal.  20 (2010)  6 - p. 511-530 , 2010
 
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12

Design dimensions of experience rooms for service test driv..:

Edvardsson, Bo ; Enquist, Bo ; Johnston, Robert
Managing Service Quality: An International Journal.  20 (2010)  4 - p. 312-327 , 2010
 
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13

Management Lessons From Mayo Clinic:

Enquist, Bo
Journal of Service Management.  20 (2009)  2 - p. 246-248 , 2009
 
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14

Success factors in new service development and value creati..:

, In: Advances in services innovations / Dieter Spath ... (eds.)
Edvardsson, Bo ; Enquist, Bo. (2007)  - p. 165-183
Copies:  TB Nautik 15/5.1 Adv. 1/Magazin
 
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15

Values‐based service quality for sustainable business:

Enquist, Bo ; Edvardsson, Bo ; Petros Sebhatu, Samuel
Managing Service Quality: An International Journal.  17 (2007)  4 - p. 385-403 , 2007
 
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