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Gong, Taeshik
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1

Unraveling the impact of unethical pro-organizational behav..:

Gong, Taeshik
Current Psychology.  43 (2024)  21 - p. 19066-19080 , 2024
Link: https://doi.org/10.1007/..
 
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2

Influence of Dysfunctional Customer Behavior on Depersonali..:

Lee, Kangcheol ; Gong, Taeshik
Services Marketing Quarterly.  44 (2023)  4 - p. 309-329 , 2023
Link: https://doi.org/10.1080/..
 
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3

Curvilinear relationship between customer engagement and re..:

Park, Yun-na ; Gong, Taeshik
The Service Industries Journal.  , 2023
Link: https://doi.org/10.1080/..
 
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4

Translating Transformational Leadership and Organizational ..:

Gong, Taeshik ; Nanu, Luana ; Le, Linh Ha.
Cornell Hospitality Quarterly.  , 2023
Link: https://doi.org/10.1177/..
 
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5

Effects of augmented reality technology characteristics on ..:

Gong, Taeshik ; Park, JungKun
Journal of Retailing and Consumer Services.  75 (2023)  - p. 103443 , 2023
Link: https://doi.org/10.1016/..
 
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6

Demystifying the impact of customer participation on citize..:

Chan, Kimmy Wa ; Gong, Taeshik ; Sharma, Piyush.
Journal of Business Research.  150 (2022)  - p. 297-310 , 2022
Link: https://doi.org/10.1016/..
 
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7

Effects of characteristics of in-store retail technology on..:

Gong, Taeshik ; Wang, Chen-Ya ; Lee, Kangcheol
Journal of Retailing and Consumer Services.  65 (2022)  - p. 102488 , 2022
Link: https://doi.org/10.1016/..
 
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8

The effects of a psychological contract breach on customer-..:

Gong, Taeshik ; Wang, Chen-Ya
Journal of Business Research.  138 (2022)  - p. 374-386 , 2022
Link: https://doi.org/10.1016/..
 
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9

Customer-Oriented Constructive Deviance as a Reaction to Or..:

Gong, Taeshik ; Sun, Pengchang ; Kang, Min Jung
Cornell Hospitality Quarterly.  63 (2021)  1 - p. 119-135 , 2021
Link: https://doi.org/10.1177/..
 
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10

Customer response toward employees' emotional labor in serv..:

Gong, Taeshik ; Park, JungKun ; Hyun, Hyowon
Journal of Retailing and Consumer Services.  52 (2020)  - p. 101899 , 2020
Link: https://doi.org/10.1016/..
 
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11

The consequences of customer-oriented constructive deviance..:

Gong, Taeshik ; Wang, Chen-Ya ; Lee, Kangcheol
Journal of Retailing and Consumer Services.  57 (2020)  - p. 102254 , 2020
Link: https://doi.org/10.1016/..
 
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12

An Investigation of Nonbeneficiary Reactions to Discretiona..:

Chan, Kimmy Wa ; Yim, Chi Kin (Bennett) ; Gong, Taeshik
Journal of Service Research.  22 (2019)  4 - p. 371-387 , 2019
Link: https://doi.org/10.1177/..
 
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13

How does dysfunctional customer behavior affect employee tu..:

Gong, Taeshik ; Wang, Chen-Ya
Journal of Service Theory and Practice.  29 (2019)  3 - p. 329-352 , 2019
Link: https://doi.org/10.1108/..
 
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14

A review of customer citizenship behaviors in the service c..:

Gong, Taeshik ; Yi, Youjae
The Service Industries Journal.  41 (2019)  3-4 - p. 169-199 , 2019
Link: https://doi.org/10.1080/..
 
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15

Dysfunctional customer behavior: conceptualization and empi..:

Kang, Minjeong ; Gong, Taeshik
Service Business.  13 (2019)  4 - p. 625-646 , 2019
Link: https://doi.org/10.1007/..
 
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