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Communications in Computer and Information Science; Digital Health and Wireless Solutions ,
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Dual-Perspective Modeling of Patient Pathways: A Case Study..:
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Communications in Computer and Information Science; Digital Health and Wireless Solutions ,
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Visual Modeling of Multiple Sclerosis Patient Pathways: The..:
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Human-Centered Service Design for Healthcare Transformation ,
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"My Heart Jumped. Do I Have Cancer?"—Results of a Co-design..:
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Service Design Practices for Healthcare Innovation ,
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Co-designing Tools to Support Self-mastering of Multiple Sc..:
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HCI for Cybersecurity, Privacy and Trust; Lecture Notes in Computer Science ,
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It's Not My Problem: How Healthcare Models Relate to SME Cy..:
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32nd Australian Conference on Human-Computer Interaction ,
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Communicating Service Offers in a Conversational User Inter..:
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Proceedings of the 10th Nordic Conference on Human-Computer Interaction ,
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Customer journey heatmaps : a wake-up call:
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Service Design and Service Thinking in Healthcare and Hospital Management ,
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Managing Complex Patient Journeys in Healthcare:
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Innovating for trust / edited by Marika Lüders (University of Oslo and SINTEF, Norway), Tor W. Andreassen (NHH Norwegian School of Economics, Norway), Simon Clatworthy (The Oslo School of Architecture and Design, Norway), Tore Hillestad (NHH Norwegian School of Economics, Norway)
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Strengthening customer relationships through Customer Journ..:
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Zentrale:E02 a vwl 448/772