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Istanbulluoglu, Doga
12  results:
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1

Successful complaint handling on social media predicts incr..:

Istanbulluoglu, Doga ; Sakman, Ezgi
European Management Journal.  42 (2024)  1 - p. 11-22 , 2024
Link: https://doi.org/10.1016/..
 
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2

Service Recovery via Twitter: An Exploration of Responses t..:

Istanbulluoglu, Doga ; Oz, Seda
Accounting Perspectives.  22 (2023)  4 - p. 435-460 , 2023
Link: https://doi.org/10.1111/..
 
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3

Service Recovery via Twitter: An Exploration of Responses t..:

Istanbulluoglu, Doga ; Oz, Seda
Forthcoming at Accounting Perspectives.  , 2023
Link: https://ssrn.com/abstrac..
 
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4

Advertising Expenditures on Media Vehicles and Sales*:

Oz, Seda ; Istanbulluoglu, Doga
Accounting Perspectives.  21 (2022)  1 - p. 31-60 , 2022
Link: https://doi.org/10.1111/..
 
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5

Advertising Expenditures on Media Vehicles and Sales:

Oz, Seda ; Istanbulluoglu, Doga
Accounting Perspectives (https://onlinelibrary.wiley.com/doi/abs/10.1111/1911-3838.12284).  , 2021
Link: https://ssrn.com/abstrac..
 
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6

Who needs social networking? An empirical enquiry into the ..:

Houghton, David ; Pressey, Andrew ; Istanbulluoglu, Doga
Computers in Human Behavior.  104 (2020)  - p. 106153 , 2020
Link: https://doi.org/10.1016/..
 
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7

The allure of luxury brands' social media activities: a use..:

Athwal, Navdeep ; Istanbulluoglu, Doga ; McCormack, Sophie Elizabeth
Information Technology & People.  32 (2019)  3 - p. 603-626 , 2019
Link: https://doi.org/10.1108/..
 
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8

Online fashion shopping paradox: The role of customer revie..:

Kawaf, Fatema ; Istanbulluoglu, Doga
Journal of Retailing and Consumer Services.  48 (2019)  - p. 144-153 , 2019
Link: https://doi.org/10.1016/..
 
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9

Complaint handling on social media: The impact of multiple ..:

Istanbulluoglu, Doga
Computers in Human Behavior.  74 (2017)  - p. 72-82 , 2017
Link: https://doi.org/10.1016/..
 
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10

Beyond exit and voice: developing an integrated taxonomy of..:

Istanbulluoglu, Doga ; Leek, Sheena ; Szmigin, Isabelle T.
European Journal of Marketing.  51 (2017)  5/6 - p. 1109-1128 , 2017
Link: https://doi.org/10.1108/..
 
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11

Online fashion shopping paradox: the role of customer revie..:

Kawaf, Fatema ; Istanbulluoglu, Doga
http://gala.gre.ac.uk/id/eprint/23050/1/23050%20KAWAF_Online_Fashion_Shopping_Paradox_Facebook_Marketing_%28AAM%29_2019.pdf.  , 2019
Link: http://gala.gre.ac.uk/id..
 
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12

The problematic use of smartphones in public: The developme..:

Andrew Pressey ; David Houghton ; Doğa Istanbulluoglu
2381/21916245.v1.  , 2023
Link: https://figshare.com/art..
 
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